Personalized 1-on-1 Onboarding
Everything you need to get started with FasTrax—download guides, review hardware
requirements, and complete your onboarding steps all in one place.
Required Onboarding Documents
Select your instance below to review and download the necessary documents.
Once you've downloaded and completed the required forms, please submit them
by email to ftxonboarding@goftx.com or fill out the form below.
Submit Your Documents Below
Learn More
About Data Imports
Sync and import your product data into the POS with ease. Our team walks you through data cleaning and import to establish organized, user-friendly product data files. Beyond product and pricing data, we offer import help for store location data, loyalty programs, gift cards, employees, buydowns, and more. Just have raw data? We can also help transform raw data into structured files for POS.
What to Expect in Your
Personalized Onboarding
Session
Our experts will guide you through the initial setup, including software installation and hardware configuration, to ensure everything runs smoothly.
Get a walkthrough of FTx POS functionalities important to your business and learn how to use them confidently.
Tailor FTx POS to your business’s needs; our experts provide instruction and support on customizing the software for specific use cases.
Request personalized instruction beyond initial onboarding; book team trainings to empower your employees.
On-call and ready to troubleshoot when issues arise. Connect with FTx POS support on your time for faster resolutions.
Email ftxonboarding@goftx.com, call 845-719-3551 or
book a meeting with the onboarding team.
Get Up and Running Quickly with FTx POS
Our easy-to-follow onboarding gets you set up and ready to sell in no
time. Go live on your schedule with all the tools you need:
1-on-1 Guided Sessions
Dedicated Onboarding Team
Self-Paced
Courses
100s of Video Tutorials
Access Documentation Library
Learn at your own pace and grow with FTx POS. Access in-depth guides, documentation, and FAQs for POS, Loyal-n-Save, ecommerce, FTx Warehouse, and more.
Master FTx POS with In-Depth Courses
Learn how to use FasTrax with step-by-step training courses and certifications designed for real retail operations. From automation and reporting to loyalty and more—get the knowledge you need to run your business with confidence.
View Training CoursesWhat Happens After You Go Live?
Support that never stops! Submit a ticket for support or get alerted about the latest FTx POS software updates.
Dedicated, 24/7 Support
Get the IT help you need from FTx Lifeline. Our support team offers on-call, 24/7 access to keep your business online and help you achieve your growth goals.
Need Additional Training?
Our comprehensive training goes beyond onboarding. Book expert-led training sessions with the FTx POS support team. Learn from experienced professionals who can answer your questions and guide your growth.
Looking to Add
Other Software Solutions?
A full suite of retail software tools to power your growth. Explore our
first-party tools that integrate seamlessly with FTx POS.
Not Onboarding Yet with FTx POS?
To schedule your 1-on-1 onboarding session, reach out to our sales team at info@goftx.com or phone 845-719-3550. We’re here to assist you every step of the way.
Sign Up With FTx POS







