Personalized 1-on-1 Onboarding

Everything you need to get started with FasTrax—download guides, review hardware
requirements, and complete your onboarding steps all in one place.

Required Onboarding Documents

Select your instance below to review and download the necessary documents.
Once you've downloaded and completed the required forms, please submit them
by email to ftxonboarding@goftx.com or fill out the form below.

Submit Your Documents Below

Name
Drag & Drop Files, Choose Files to Upload You can upload up to 4 files.
=

Learn More
About Data Imports

Sync and import your product data into the POS with ease. Our team walks you through data cleaning and import to establish organized, user-friendly product data files. Beyond product and pricing data, we offer import help for store location data, loyalty programs, gift cards, employees, buydowns, and more. Just have raw data? We can also help transform raw data into structured files for POS.

What to Expect in Your
Personalized Onboarding
Session

Our experts will guide you through the initial setup, including software installation and hardware configuration, to ensure everything runs smoothly.

Get a walkthrough of FTx POS functionalities important to your business and learn how to use them confidently.

Tailor FTx POS to your business’s needs; our experts provide instruction and support on customizing the software for specific use cases.

Request personalized instruction beyond initial onboarding; book team trainings to empower your employees.

On-call and ready to troubleshoot when issues arise. Connect with FTx POS support on your time for faster resolutions.

Need training help or have an onboarding question?
Email ftxonboarding@goftx.com, call 845-719-3551 or
book a meeting with the onboarding team.

Get Up and Running Quickly with FTx POS

Our easy-to-follow onboarding gets you set up and ready to sell in no
time. Go live on your schedule with all the tools you need:

1-on-1 Guided Sessions

Dedicated Onboarding Team

Self-Paced
Courses

100s of Video Tutorials

Access Documentation Library

Learn at your own pace and grow with FTx POS. Access in-depth guides, documentation, and FAQs for POS, Loyal-n-Save, ecommerce, FTx Warehouse, and more.

View Guides
FTx Academy

Master FTx POS with In-Depth Courses

Learn how to use FasTrax with step-by-step training courses and certifications designed for real retail operations. From automation and reporting to loyalty and more—get the knowledge you need to run your business with confidence. 

View Training Courses
FTx Concierge

Need Additional Training?

Our comprehensive training goes beyond onboarding. Book expert-led training sessions with the FTx POS support team. Learn from experienced professionals who can answer your questions and guide your growth.

Looking to Add Other Software Solutions

Looking to Add
Other Software Solutions?

A full suite of retail software tools to power your growth. Explore our
first-party tools that integrate seamlessly with FTx POS.

FTx POS Solutions

Expand your business and start selling online for in-store pickup, curbside pickup, delivery, and shipping.

Verify your customers' ages in-store and online with Age Verification Technology (AVT).

Make impulse sales at checkout with our upselling tool and turn employees into sales superstars!

Increase brand awareness by 47.7% with engaging digital displays and boost sales by up to 33%.

Create stand-out designs in minutes with our easy-to-use graphic design software with 1,000+ templates.

Keep your business operations flowing with an automated point of sale that can be customized for your business needs.

Save on your current payment processing provider and ensure smooth and secure transactions for your customers.

Customers who enroll in the Loyal-n-Save rewards program spend an average of 16.1% more.

Increase order picking productivity, track your inventory, and automate your daily warehouse operations in real-time.

Not Onboarding Yet with FTx POS?

To schedule your 1-on-1 onboarding session, reach out to our sales team at info@goftx.com or phone 845-719-3550. We’re here to assist you every step of the way.

Sign Up With FTx POS